In general, we use the personal information that we collect from you to process requests or orders, identify personal preferences and match your needs with relevant products and services. This policy only applies to this Website and not to the websites of other companies, individuals or organisations to which we may provide links.
Customer Feedback and Complaints
We welcome your questions and comments about privacy issues and the design of this Website. Should you have such comments or have a complaint about how we are using your personal data, please send us an e-mail or telephone +44-1753-590590
Alteration of Personal Details
If you wish to tell us of changes to your personal details or to correct details we hold about you, please modify your desired data within your personal login area.
What and How Do We Collect Information about you
1. At certain points during your visit to this Website we may ask you to enter your personal details such as your name, home address or e-mail address. You may also be asked whether you consent to use of that data and for what purposes. We will not use your data except to fulfil a request you make when disclosing those details, or if you consent.
2. We will collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies and IP addresses (see below).
How is Information about you used
We use information collected about you to personalise your visits to this Website, administer the Live Every Litre campaign, and recommend goods or services to you. We also use the information to help us develop the design and layout of our web site to ensure that our sites are as useful and enjoyable as possible.
Will We Disclose the Information We Collect to Third Parties?
We may at our discretion choose to exchange or license your personal information to trustworthy third parties if you have opted in to receive third party information. You may instruct us not to do by telephoning +44-1753-590590 In addition, HONDA and its affiliated companies may provide aggregate statistics or anonymised data about customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you. HONDA and its affiliated companies reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.
How Do We Protect Your Information?
We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with relevant Data Protection legislation. This means that sometimes we may ask for proof of identity before we disclose personal information to you. When we seek particularly sensitive information from you we will be using a secure socket server. This makes interception by someone else of the information you give to us more difficult. You can tell whether a secure socket server is being used because a padlock symbol should appear in your browser.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.
A cookie is a piece of text that asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by allowing you to place things into a shopping basket; the basket itself is not the cookie, the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using one of these sites. Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly in force. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (Microsoft Internet Explorer or Netscape Navigator or Firefox) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - those files are stored as part of your internet browser.